Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality
In the hospitality sector, staff are often the forefront of the business and first impressions are vital. It is therefore important that those working in hospitality are highly professional. Understanding how to communicate effectively, the importance of teamwork and the importance of maintaining food hygiene is essential for staff in these roles.
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Visit County Durham holds two conferences each year, autumn and spring. These are events for tourism businesses and partners involved in the county’s visitor economy. A typical format involves; a networking lunch, keynote speakers and breakout sessions. In past years conference subjects have included rural tourism development, quality, market intelligence, and online marketing.