Business Advice Accessibility and Inclusivity
This dedicated business support section for accessibility provides you with the information you need to understand, enhance and improve your accessibility, in order to provide an inclusive welcome for all.
Total expenditure generated in England by those with an impairment, or those travelling within a group where a member has an impairment, is now estimated to be £14.6 billion annually*. However, despite the value and continued growth, this consumer group is under-served. By taking steps to improve accessibility your business can reach this important market.
Covering topics including accessibility assessments, top tips, how to market your accessibility and recruitment, you will find a range of useful resources below to start or continue on your accessibility journey.
*Source: Great Britain Day Visitor Survey (July 2022 to June 2023), Great Britain Tourism Survey (July 2022 to June 2023) and International Passenger Survey (2018).