Jobs & Skills

Case Studies

‘We’ve had 8 of our supervisors attend the Team Leadership NVQ with New College Durham. The post covid recovery has made the supervisory roles hard to fill. Therefore promoting from within has been the best way of retaining talent and this course has been useful to support new or upcoming supervisors learn skills appropriate for their roles.
Lauren McCormick has recently completed her Front Office Supervisor apprenticeship, passing with a distinction. The training delivered remotely with some on site observation has been useful to Lauren who has provided the following words.’
Stuart Lloyd, General Manager at Radisson Blu Hotel Durham

I think the course has been extremely beneficial and helped me to develop on my knowledge within the industry. I feel more confident in my role and can handle more complex situations. I think the support from the company and management has been brilliant and really flexible with me throughout the course completion.
Lauren McCormick