Covid-19 Training and Webinars

Energy Efficiency in Visitor Economy Recovery 
Business Energy Efficiency Project 
How you can include energy efficiency as a way to reduce  ongoing bills.

Social Media to Benefit Your Business
How you can work with us to improve your own social media content.

Online Booking: Now is the time
Presentation explaining why businesses should be looking at using an online booking system.

Stargazing and Durham’s Dark Skies
How to make the most of the Dark Sky market.

Astro Tourism Business Support
As astro tourism becomes more popular with visitors to the county, make sure your business's able to adapt and take full advantage of this opportunity.  

Walking and Cycling
How to make the most of the Walking and Cycling markets.

Key Consumer Trends for 2021
Visit County Durham engaged consumer insights agency Foresight Factory to deliver a webinar on key emerging consumer trends for 2021 that businesses should look to take advantage of this year.

VisitEngland/VisitBritain

A collection of recorded webinars – sign-up required.

New College Durham

Looking to brush up your IT skills, or wanting to upskill IT skills in your workforce? Register now to join New College Durham’s free Durham Digital training programme.

Events will run every two weeks starting from Wednesday 6 January.

There are a range of free courses available:

• Computer and Online basics
• Essential Digital Skills for Life - Entry level 3
• Essential Digital Skills for Work - Entry level 3
• Essential Digital Skills for Life - Level 1
• Essential Digital Skills for Work - Level 1
• ECDL qualifications at levels 1-3
• ITQ units
• Essential Digital Award

Other training options include a range of Microsoft Office Specialist and Adobe qualifications including:

• Microsoft Office Excel
• Microsoft Office PowerPoint
• Microsoft Office 365 and Office 2019
• Adobe Photoshop

There are no financial costs, all training, registration and certification costs are supported by the European Social Fund.

You must pre-register to attend. Events take place fortnightly on Wednesdays between 4-6pm – registration closes at 9am the Monday before each event.

To arrange a meeting to discuss the requirements of your workforce and receive further details, contact:
Veronica Spowart
Veronica.spowart@newdur.ac.uk
0191 375 4987

bethebusiness

A not-for-profit organisation set up by government to support SMEs. All the information and resources are completely free.

Enterprise Nation

Attend events on topics from building your brand to growing your social following. They happen every day, across the UK and online.

Skills Toolkit Webinars (various contributors)

Introductory Level

• Learn how to use the Internet

Skills Toolkit Webinars (various contributors)
Advanced Level

• Introduction to Cyber Security

BT Skills for Tomorrow

• Working from Home

Skills Toolkit Webinars (various contributors)
Introductory Level

• Make It Click
• Get the best out of Microsoft Outlook
• Introduction to Bookkeeping
• Introduction to Finance

Intermediate Level

• Thriving in the Digital Workplace
• Presenting Your Work with Impact

HMRC Webinars

Watch videos and register for free webinars to learn more about the support available to help you deal with the economic impacts of coronavirus, including:

• COVID-19 support for employers
• Self-Employment Income Support Scheme Grant Extension
• Statutory Sick Pay (SSP) Rebate Scheme

You can sign up for email alerts about live and recorded webinars, YouTube videos and online guidance.

If you register for a webinar, you:

• must register and sign in 5 minutes before it starts
• can ask questions using the on-screen text box

Use HMRC’s digital assistant to find more information about the coronavirus support schemes.

Visit County Durham

• Online Booking: Now is the time…. Presentation explaining why businesses should be looking at using an online booking system
• Star Gazing and Durham’s Dark Skies How to make the most of this market
• Walking and Cycling How to make the most of these markets

TXGB

Tourism Exchange Great Britain (TXGB) is a business to business digital platform, connecting tourism suppliers in England to distributors around the world. In partnership with VisitEngland, TXGB is a ‘one stop’ exchange for suppliers to manage availability, pricing and bookings and for distributors to tap into a huge range of England tourism product.

The videos below take you step by step through connecting to TXGB:

• Claim your business
• Selecting your booking system
• Pricing and agreement
• Entering your bank details
• Connecting your Stripe account
• Stripe and authorisation

Digital Drive County Durham

Masterclasses, workshops and conferences to drive your business forward digitally.

VisitEngland/VisitBritain

A collection of recorded webinars from the Business Recovery series (sign-up required), including:

• Business Adaption and Reopening
• Speaking to Customers Post COVID-19
• Using Travel Technology
• Creating Great Presentations with Buffalo 7
• Escape the Everyday – Exciting the Nation
• Tour Guiding – The New Experience
• Destination Marketing in the ‘New Normal’
• Micro-businesses: Building Towards Recovery
• We’re Good to Go – Lessons and What’s Next

Skills Toolkit Webinars (various contributors)

Intermediate Level - How to Create Great Online Content

Advanced Level - Fundamentals of Digital Marketing

Visit County Durham

Social media is a great way to connect your business with new customers and build relationships with your existing customers.

Take a look at our Social Media help page for some really helpful tips to reinforce your brand and give your business a voice.

BT Skills for Tomorrow

• Social Media for Business – The Basics

Skills Toolkit Webinars (various contributors)
Intermediate Level

• Create a Professional Online Presence
• Digital Skills: Social Media

VisitEngland/VisitBritain

• We look at what considerations need to be taken into account for accessibility, with practical steps, real examples and advice on where to get guidance – recorded webinar 30th July 2020. View the video  (sign-up necessary)

VisitEngland
Training slides to help provide your staff with basic accessibility training.

Purple
Providing free e-tutorials on delivering a good experience for disabled customers.

Tourism for All
Online modular training platform for Tourism for All partners.

County Durham Training Hub

County Durham SME & VCS Business Training Hub is committed to building the mental health, wellbeing and community resilience of all small and medium sized businesses and Voluntary Community Sector organisations across County Durham. This Training is FREE for anyone working for a Small or Medium sized organisation (SME) and voluntary and community sector (VCS) organisation with fewer than 250 employees based in County Durham.

Institute of Occupational Safety and Health (IOSH)

Managing mental wellbeing when returning to work webinar.

VisitEngland

• Latest Inbound and Domestic Research and Insights - Wondering what the latest data and trends show us about tourism in England/to the UK in the months ahead? Keen to find out how this might impact your business? Join us as we discuss our latest data dashboards and consumer sentiment. Thursday 15 October 11am 

VisitEngland/VisitBritain

• We look at some of the challenges we face as an industry and whether this is our opportunity to reset the dial for a more sustainable future - recorded webinar 21st July 2020 View the videos here (sign-up necessary)